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Telehealth vs. In-Person Visits

Telehealth has made care more convenient than ever, but it is not right for every situation. Knowing when a video visit works — and when you need to be seen in person — helps you get the right care with the least hassle.

6 min read
A patient having a video telehealth consultation on a laptop at home

What Telehealth Does Well

Video and phone visits are great for medication refills, follow-ups, minor illnesses like colds, rashes, mental health check-ins, and reviewing test results.

They save travel time and can often be scheduled sooner than in-person visits.

When You Need an In-Person Visit

Some care requires a physical exam, lab work, imaging, vaccines, or procedures — none of which can be done over video.

New or serious symptoms, anything requiring hands-on evaluation, and most annual physicals are best handled in person.

Getting the Most From a Video Visit

Find a quiet, well-lit space with a stable connection. Have your medication list and questions ready, and be prepared to describe symptoms clearly.

Keep a thermometer or blood pressure cuff handy if you have one, so you can share readings.

Cost and Access Considerations

Many insurers cover telehealth, sometimes at a lower cost than office visits. Confirm coverage with your plan before booking.

Telehealth also expands access for people with transportation, mobility, or scheduling challenges.

Combining Both for Better Care

The best approach often blends the two: telehealth for quick follow-ups and simple issues, in-person visits for exams and hands-on care.

Your provider can help you decide which format fits each need.

Finding Telehealth and In-Person Care in Miami

Many Miami providers offer both video and in-person appointments.

Use Hippo to find doctors who offer telehealth, filter by insurance and language, and book the visit that works for you.

Find Primary Care Doctors Near You

Hippo can help you find healthcare providers that match your insurance, language, location, and healthcare needs.

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